Dixa

Dixa is a Danish customer-service platform founded in Copenhagen in 2015, with additional offices in Berlin and Kyiv, serving over 850 ecommerce brands across 42 countries. It unifies chat, email, phone, WhatsApp and social into one agent workspace with full conversation history, intelligent routing, no-code workflow automations and analytics. Its agentic AI agent "Mim" autonomously resolves routine inquiries on chat and email, handling refunds, tracking and order changes. Pricing is per-seat with a seven-seat minimum across Essential (USD 49), Growth (USD 109), Ultimate (USD 169) and Custom enterprise tiers.