Dixa
Paid
Customer Support
Agentic customer service platform
replaces:Intercom·Zendesk·Freshdesk
Denmark
DPA EU data
LiveAgent
Freemium
Customer Support
Multi-channel help desk from Slovakia
replaces:Intercom·Zendesk·Freshdesk
Slovakia
DPA EU data
OTRS
Paid
Customer Support
Service management with ticketing, ITIL ITSM, CMDB, BPM, SLAs and SOAR
replaces:Intercom·Zendesk·Freshdesk
Germany
DPA EU data Open Self-host
TOPdesk
Paid
Customer Support
Service management for IT and facilities
replaces:Intercom·Zendesk·Freshdesk
Netherlands
DPA EU data Self-host
Zammad
Open source
Customer Support
Open-source customer support helpdesk
replaces:Intercom·Zendesk·Freshdesk
Germany
DPA EU data Open Self-host