Customerly

Customerly is an Irish customer-engagement and lifecycle platform headquartered at 71 Lower Baggot Street in Dublin, aimed at SaaS and client-facing businesses. The product bundles a customisable live-chat widget with two-way video, screen sharing and file attachments, alongside a help desk, in-app messaging, surveys, NPS, email marketing funnels and a lightweight CRM. Customer segmentation drives targeted campaigns and automated messages based on behaviour, tenure or account events, with newer AI features for support replies. Paid plans start around USD 24/month for the Startup tier, scaling through Professional (~USD 87) to Enterprise (~USD 159).