Zendesk 
Drift 
Olark About Crisp
Crisp is a French customer messaging platform headquartered in Nantes and founded in 2015 by a fully bootstrapped team. It provides a shared inbox unifying website chat, email, WhatsApp, Instagram, Facebook Messenger, SMS and X DMs, plus a knowledge base, no-code automation, AI agents, triggers and outbound campaigns. Pricing is workspace-based rather than per-agent: a free tier with 2 seats, paid plans starting at $25/workspace/month and a 14-day trial. Crisp is positioned as a cost-predictable European alternative to Intercom and Zendesk.
Quick facts
Pricing model
Freemium
Free trial
—
Open source
—
Self-hostable
No
Public API
Yes
Target audience
B2B
Company size fit
Sme
DPA available
Yes
Data stored in EU
Yes
