Trusted Shops

Trusted Shops is a German trustmark, customer-review and legal services provider founded in 1999 and headquartered in Cologne at Subbelrather Straße 15c. Online shops earn the Trusted Shops trustmark by passing an audit of data security, consumer protection, customer service, price transparency and creditworthiness, and benefit from a money-back guarantee for shoppers and a system of customer reviews. The company also offers legal services in cooperation with law firms covering drafting of T&Cs, e-commerce-law website checks and representation in disputes across Germany and other European countries. Pricing is provided on request.